Nav Riddhi Siddhi – Shipping Policy
Last updated: 16 July 2025
1. Where We Ship
We currently ship across India via leading courier partners (Delhivery, Blue Dart, DTDC, India Post). International shipping is not yet available; however, we’re working on compliant solutions for key overseas markets and will update this page once launched.
2. Processing & Dispatch Times
| Stage | Timeline | Notes |
|---|---|---|
| Order confirmation | Instantly, via email/WhatsApp | Double‑check address & phone number. |
| Packing & quality check | 1 – 2 business days | Each item is inspected, securely sealed, and blessed with incense for purity. |
| Handover to courier | Same day as packing | Tracking link shared via email/SMS. |
Business days exclude Sundays & public holidays in Himachal Pradesh and national bank holidays.
3. Shipping Fees
| Order Value (cart subtotal) | Shipping Fee | Remarks |
|---|---|---|
| Below ₹500 | ₹40 (flat) | Applied automatically at checkout. |
| ₹500 & above | FREE | Enjoy complimentary standard shipping. |
4. Delivery Estimates
| Zone | Typical Transit Time* |
|---|---|
| North, West & Central India | 2 – 4 business days |
| South & East India | 4 – 6 business days |
| North‑East, J&K, Andaman & Nicobar | 5 – 8 business days |
*Transit times begin once the parcel is picked up by the courier. Remote areas may take slightly longer.
5. Tracking Your Order
A tracking link is emailed and WhatsApp‑messaged once the shipment is scanned by the courier.
Updates may take a few hours to appear—this is normal during large batch pick‑ups.
Need help interpreting a scan? Write to support@navriddhisiddhi.com with your order number.
6. Undeliverable & RTO (Return to Origin) Parcels
If the courier cannot reach you after two delivery attempts or 7 days in the local hub, the parcel will be returned to us.
We will contact you to reship (standard fee ₹40) or refund (shipping fee is non‑refundable on RTO).
To avoid this, please ensure someone is available at the delivery address or provide an alternate contact number.
7. Delays Beyond Our Control
Festive surges, extreme weather, natural calamities, or unforeseen logistics strikes may extend delivery times. We’ll keep you informed and escalate with partner carriers, but we cannot guarantee compensation for such force‑majeure events.
8. Packaging Sustainability
All boxes are 100 % recyclable cardboard sealed with paper‑based tape.
Fragile items are cushioned with recycled kraft paper—no single‑use plastic air pillows.
Incense and pooja essentials are packed in moisture‑barrier pouches to retain aroma and purity.
9. Missing, Damaged, or Wrong Items
Damaged outer carton? Accept the parcel, photograph all sides before unboxing, then email us within 24 hours.
Incorrect or missing items? Notify us within 48 hours of delivery. We’ll dispatch replacements or arrange a return pick‑up at no cost to you.
10. Need Assistance?
📧 support@navriddhisiddhi.com
📞 +91 99998 88348 (Mon ‑ Sat, 10 am – 6 pm IST)
We revisit this policy periodically to reflect courier performance, fuel surcharges, and customer feedback. Any material changes will be highlighted at least 7 days before taking effect. Thank you for choosing Nav Riddhi Siddhi—एक प्रयास शुद्धता का—where every parcel carries blessings of purity to your doorstep.